SRP Warranty Information

Photovoltaic Module Warranty

download: Photovoltaic Module Warranty Card (878.93KB) added: 12/07/2010 clicks: 460 description: This Limited Warranty applies to photovoltaic module (“PV Module(s)”) models manufactured by Sunny Roo Products or an affiliated company. Sunny Roo Products warrants the quality of such PV Module(s) and specifies the scope of such warranty.

This Limited Warranty applies to photovoltaic module (“PV Module(s)”) models manufactured by Sunny Roo Products or an affiliated company. Sunny Roo Products warrants the quality of such PV Module(s) and specifies the scope of such warranty.

A. Seven (7) Year Limited PV Module(s) Warranty

Sunny Roo Products warrants the PV Module(s) to be free from the defects and/or failures specified below for a period not exceeding seven (7) years from the date of sale to the original customer (“Customer”):

1. Defects and/or failures due to manufacturing
2. Defects and/or failures due to materials
3. Non-conformity to specifications due to faulty manufacturing and/or inspection processes.

If the PV Module(s) fails to conform to this warranty, Sunny Roo Products will repair or replace the PV Module(s), atSunny Roo Products’ sole option.

B. Limited Power Output Warranty of thirty (30) years (90%/80%)

Subject to Sunny Roo Products determining in its reasonable discretion that any power loss is due solely to defects in materials or workmanship, Sunny Roo Products warrants the power output of the PV Module(s) as follows:

Sunny Roo Products warrants that if, (a) within the first ten (10) years from the date of sale to the Customer, the PV Module(s) exhibits a power output of less than ninety percent (90%) of the original minimum rated power specified at the time of sale*, or (b) within thirty (30) years from the date of sale to the Customer, the PV Module(s) exhibits a power output of less than eighty percent (80%) of the original minimum rated power specified at the time of sale, Sunny Roo Products will deliver additional PV Module(s) to replace the missing power output, or repair or replace the PV Module(s) at Sunny Roo Products’ sole option.

*The power output values shall be those measured under Sunny Roo Products’ standard measurement conditions as follows: (a) light spectrum of AM 1.5; (b) irradiation of 1,000w per m²; and (c) a cell temperature of 25 degrees Centigrade. Such measurements are carried out in accordance with IEC 60904 as tested at the junction box terminals per the calibration and testing standards of Sunny Roo Products which are valid at the date of manufacture of the PV Module(s). Sunny Roo Products’ calibration standards shall be compliant with the standards applied by international institutions accredited for this purpose.

C. Warranty Exclusions

1. No claim based on this Limited Warranty may be brought after the applicable warranty period. Any delivery of additional PV Module(s) or the repair or replacement of the PV Module(s) shall not extend the original terms of this Limited Warranty.
2. This Limited Warranty shall not cover failures of the PV Module(s) front glass surface as this is supplied in an undamaged state and any failure is deemed to be as a result of external shock from flying objects or external stress.
3. This Limited Warranty shall not cover defects and/or failures of the PV Module(s) from the following causes even though such defects and/or failures are discovered within the applicable warranty period:

• Defects and/or failures caused by devices and/or parts other than the PV Module(s) or by mounting methods of such devices and/or parts
• Defects and/or failures caused by defective wiring, installation, or handling
• Defects and/or failures caused by installations not in conformance with PV Module(s)specifications, installation manuals, operation manuals, or labels attached to the PV Module(s)
• Defects and/or failures caused by unauthorized maintenance, operation or modification
• Defects and/or failures caused by removal from the original place of installment
• Defects and/or failures caused by repairs not in accordance with Sunny Roo Products’ instructions
• Defects and/or failures caused by inappropriate handling during transportation or storage
• Defects and/or failures caused by use on a mobile unit including, but not limited to, vehicles, vessels, etc.
• Defects and/or failures caused by external accidents such as fire, explosion, and civil disorder
• Defects and/or failures caused by natural forces, acts of God or force majeure events and other unforeseen circumstances or causesSunny Roo Products’ reasonable control including, but not limited to, earthquakes, typhoons, hurricanes, tornadoes, volcanic action, floods, tsunami, lightning, snow damage, etc.; or
• Defects and/or failures caused by smoke and/or other pollution, salt damage, acid rain, etc.

4. This Limited Warranty covers only the transportation cost for reshipment of any repaired or replaced PV Module(s) to the applicable location, and does not cover the transportation cost for return of the PV Module(s) to Sunny Roo Products or Sunny Roo Products’ authorized agent and costs associated with installation, removal, or reinstallation of the PV Module(s).

D. Obtaining Warranty Performance

1. This Limited Warranty is applicable only to Customers who have purchased the PV Module(s) directly from Sunny Roo Products or from an authorized agent of Sunny Roo Products. To qualify for this warranty, it is necessary for the Customer to prove that the PV Module(s) was purchased from Sunny Roo Products or such authorized agent.
2. When applying for warranty coverage, please provide Sunny Roo Products or Sunny Roo Products’ authorised agent with the PV Module(s) model name, a description of the defect and/or failure, and the serial number attached to the PV Module(s) at the time of manufacture
3. Any uninstalled PV Module(s) shall become the property of Sunny Roo Products. Sunny Roo Products shall have the right to deliver another type of PV Module(s) (different in size, colour, shape and/or power) ifSunny Roo Products has discontinued manufacture of the PV Module(s) in question at the time the warranty claim is accepted.
4. This Limited Warranty is transferable to a new owner of the location where the PV Module(s)were originally installed provided that the PV Module(s) remain installed at the location where originally installed.

E. Warranty Limitations

THE LIMITED WARRANTY SET FORTH HEREIN IS EXPRESSLY IN LIEU OF AND EXCLUDES ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ALL OTHER OBLIGATIONS OR LIABILITIES ON THE PART OF SUNNY ROO PRODUCTS, UNLESS SUCH OTHER WARRANTIES, OBLIGATIONS OR LIABILITES ARE EXPRESSLY AGREED TO IN WRITING BY SUNNY ROO PRODUCTS. SUNNY ROO PRODUCTS SHALL HAVE NO RESPONSIBILITY OR LIABILITY WHATSOEVER FOR DAMAGES OR INJURY TO PERSONS OR PROPERTY, OR FOR OTHER LOSS OR INJURY RESULTING FROM ANY CAUSE WHATSOEVER ARISING OUT OF OR RELATING TO THE PV MODULE(S) INCLUDING, WITHOUT LIMITATION, ANY DEFECTS AND/OR FAILURES IN THE PV MODULE(S) OR FROM USE OR INSTALLATION.

SUNNY ROO PRODUCTSSHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY INCIDENTAL, INDIRECT, CONSEQUENTIAL OR SPECIAL DAMAGES HOWSOEVER CAUSED. IN NOEVENT SHALLSUNNY ROO PRODUCTS’ AGGREGATE LIABILITY EXCEEDS THE VALUE OF THE PV MODULE(S) WHICH IS THE SUBJECT OF A CLAIM OR DISPUTE.

NOT ALL JURISDICTIONS ALLOW LIMITATIONS ON WARRANTIES OR EXCLUSIONS OR LIMITATION OF DAMAGES. ACCORDINGLY, SOME OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY. THESE WARRANTIES GIVE A CUSTOMER SPECIFIC LEGAL RIGHTS AND A CUSTOMER MAY HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.

F. Validity

This Limited Warranty shall be valid from March 24th, 2008 and shall apply to all PV Module(s) sold to a Customer on or after this date. This Limited Warranty shall be valid until a new revision is issued by Sunny Roo Products.

Inverter Warranty

download: Inverter Warranty (4.31MB) added: 19/10/2010 clicks: 350 description: This Limited Warranty applies to solar grid tie inverter (“inverter(s)”) models manufactured by Beyond Building Systems Pty Ltd or an affiliated company. Beyond Building Systems Pty Ltd. warrants the quality of such inverters and specifies the scope of such warranty.